Warranty & Support
The Wingman Promise
Where everyone is treated like a factory rider. If you break something, we always have your back
$99 Rebuilds

If you smash a rim, we rebuild your wheel for $99 + post and get it back to you ASAP. No mucking around.

Any wheel that doesn’t hold air or is visibly cracked, is eligible for a Wingman guarantee rebuild.

Rim, spokes, and labour are all included for just $99 - nothing more to pay, no hidden costs.

1
Remove cassette and rotor
2
Cut the spokes to remove hub
(we recommend bolt cutters)
3
Post just the hub, ready for a fresh rim

$99 rebuilds are a sustainable, fair way to ensure we can deliver our guarantee without cutting quality. Free replacement alloy rims require sacrifices, such as using 6061 alloy, to be economically viable.

Spare parts, always in stock

We carry all spares, in huge quantities, at (very) reasonable prices

View Parts
Start a warranty

Email us and we'll send you a secure personalised link to get the process started.

1
Email team@ride-wingman.com with your order number
2
We send back a secure personalised link to file your claim
Email Us
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